Once you have bought your voucher on Lookdiary, you will receive an order confirmation by email. On this order confirmation, you will find the merchant booking number for you to confirm the exact booking time with the merchant.
Just get in touch by email or whatsapp before the booking date on your voucher and we will fully refund you on demand.
We have visited and ran quality checks on all our merchants. Also for most merchants we have authentic reviews from our previous customers on their profile page. You can also take a look at all our merchants reviews here.
If you find cheaper elsewhere we’ll happily refund you the difference.
You can only redeem discount codes at checkout. In order to redeem you gift card please do send us the gift card code to [email protected].